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Terms & Conditions – brilhoo
0843 455 0051

Terms & Conditions

#1 Caribbean Property Search Website . .

Terms & Conditions

The Caribbean’s No. 1 Property Search Website



Last updated 04th April 2017

Outline of Terms & Conditions (Use):

For your convenience, here is a section-by-section outline of the Terms of Use. To go directly to a specific section contained in these Terms of Use, please click on the appropriate link below.

  • Introduction
  • Registration
  • Your Responsibilities & Conduct
  • Intellectual Property
  • Permitted Use & Restrictions
  • Third Parties
  • Website Availability
  • Website Exclusion
  • Amendments to Terms of Use
  • Jurisdiction & Applicable Law
  • Limitation of Liability
  • Indemnification
  • Warranties
  • Disclaimer
  • Data Protection & Privacy
  • Customer Feedback
  • General Terms



Welcome to our website.  If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern Brilhoo’s relationship with you in relation to this website.  If you disagree with any part of these terms and conditions, please do not use our website.

Please read these terms and conditions carefully as they contain important information about your rights and obligations when using this website  By using this website and the services contained therein (‘services’) you agree to comply with and be bound by the following terms and conditions (‘terms of use’).  If you do not agree to and accept these terms of use, you should not use this website.  All references within these terms of use to ‘we/us/our’ refer to Brilhoo Group.



This website, is owned and operated by ‘Brilhoo Group’ and our registered address is International House, 24 Holborn Viaduct, CITY OF LONDON, London, EC1A 2BN.  You can contact us via this link.  These terms and conditions are deemed to include our privacy policy and are collectively known as “these Terms”.  Certain uses of this Site are prohibited and amount to a misuse of our systems and the Site.  Please refer to (3) Restrictions.  You may print and keep a copy of these Terms.  They are a legal agreement between us and can only be modified with our consent.  We may change these Terms at our discretion by changing them on the Site.  The then current version of these Terms will apply whenever you use this Site.





By registering with the service, you agree that we can send you emails about your account, other Brilhoo services and occasional third party offers. You can manage your communication preferences or unsubscribe from communications at any time via the MyBrilhoo section of the website.

Each registration is for a single user only. You may not share your username and password with any other person or with multiple users on a network. At our discretion, we may refuse your application for registration. If we accept your application for registration, we will confirm this by sending you an email containing your account ID.

When registering, you will be asked to create a password and will be responsible for maintaining the confidentiality of your password and restricting access to your computer, as you will be accountable for any activities conducted under your password. You accept sole responsibility for all use of and for keeping secret any account ID and password that may have been given to you or chosen by you for use on this Site.  If you believe that someone has accessed your account without authorisation, please contact us immediately.

You must ensure that the details provided by you upon registration on our website are true, accurate, current and complete.  It is your responsibility to update and inform us of any changes to the details provided on registration. Although certain parts of our website may be used by anyone who visits without requiring registration, some of the Services require you to register, in order to enable us to verify your identity.





We are not an estate agency and we provide a service whereby agents/realtors may market and you may view property details (‘Details’) together with other content hosted and developed by us. Agents/Realtors are responsible for preparing the Details and fielding enquiries directly from you.  We do not get involved in any communications between you and agents/realtors and we do not participate in any part of the transaction.

Details are hosted by us in good faith but are produced directly by agents/realtors and have not been verified by us. You are responsible for making your own enquiries and we provide no guarantee and accept no responsibility for the accuracy or completeness of any information contained within the Details.

You are responsible for checking, confirming and satisfying yourself as to the accuracy of any Details.

You are responsible for instructing a surveyor and obtaining legal advice before committing to any purchase.

You are responsible for ensuring that you act in good faith towards any other parties.





The copyright and all other intellectual property rights in this Site (including all database rights, trademarks, service marks, trading names, text, graphics, code, files and links) belong to us or our licensor(s). Subject to clause 5, you may download material from this Site for the sole purpose of using this Site. However, you must not copy, transmit, modify, republish, store (in whole or in part), frame, pass-off or link to any material or information on or downloaded from this Site without our prior written consent.  Without limitation, the device is our registered trademark. You may not use or copy it without our prior written consent.  This Site contains links to websites operated by third parties. We have no control over their individual content. We therefore make no warranties or representations as to the accuracy or completeness of any of the information appearing in relation to any linked websites. The links are for your convenience only.  We do not recommend any products or services advertised on those websites. If you decide to access any third-party website linked from this Site, you do so at your own risk.  The details of the properties available on this Site are provided to us by our affiliated estate agents/realtors for your information only.  We cannot verify these details and therefore make no warranties or representations as to their accuracy or completeness.  If you rely on these details, you do so at your own risk.  News articles displayed on our website are the copyright of

Unless otherwise specified, we are the owner or licensee of all intellectual property rights in the Site, and in the material published on it.  Copyright laws and treaties around the world protect those works.  All such rights are reserved.

Unless otherwise specified, the authors of the literary and artistic works in the materials contained in the Site have asserted their moral right pursuant to Section 77 of the Copyright Designs and Patents Act 1988 to be identified as the author of those works.





Subject to clause 5.2, you may print and download extracts from this Site for non-commercial use on the following basis:

5.1.1. no documents or related graphics on the Site are modified in any way;

5.1.2. no graphics on the Site are used separately from accompanying text;


5.1.3. no copyright and trade mark notices are removed.


5.2. You agree not to:

5.2.1. use any part of the materials on this Site for commercial purposes without obtaining a licence to do so from us or our licensors;

5.2.2. copy, reproduce, distribute, republish, download, display, post or transmit in any form or by any means any content of this Site, except as permitted above;

5.2.3. provide a link to this Site from any other website without obtaining our prior written consent;

5.2.4. not to transmit any material designed to interrupt, damage, destroy or limit the functionality of our website or the Services;

5.2.5. not to use any automated software to view the Services without consent and to only access our Services manually;

5.2.6. not to use the Services other than for your own personal use or as an agent listing properties for sale and to rent;

5.2.7. not to attempt to copy our data or reverse engineer our processes without our consent;

5.2.8. not to use our Services in any manner that is illegal, immoral or harmful to us;

5.2.9. not to use our Services in breach of any policy or other notice on our website;

5.2.10. not to remove or alter any copyright notices that appear on our website;

5.2.11. not to publish any material that may encourage a breach of any relevant laws or regulations;

5.2.12. not to interfere with any other user’s enjoyment of our website or the Services;

5.2.13. not to transmit materials protected by copyright without the permission of the owner;

5.2.14. not to conduct yourself in an offensive or abusive manner whilst using our website or the Services.





Our website may contain links to third party products, services and/or websites that are not affiliated with us.  We have no control over the products, services or websites of these third parties and we do not guarantee or take responsibility for them.  Our website may also contain advertising from third parties and we are not responsible for any misleading or inaccurate advertisements which are the sole responsibility of the advertiser.  Any links or advertisements on our website should not be taken as an endorsement by us of any kind.  Furthermore, our website contains data provided by third parties and we accept no responsibility for any inaccuracies in this material.  You agree to release us from any claims or disputes of any kind arising from or in any way connected to such disputes with third parties.





We strive to ensure that our website and the Services are available to you at all times but cannot guarantee that either the website or the Services will operate continuously, without interruptions or be fault free.  On occasion, necessary maintenance or upgrade work requires us to make the website and the Services unavailable without notice, but we aim to keep downtime to a minimum.  We accept no liability for any interruption or loss of service.  We reserve the absolute right to alter, suspend or discontinue any part of our website or the Services, including your access to it.





We reserve the right to bar users from this Site and/or restrict or block their access or use of any and all elements of our services, on a permanent or temporary basis at our sole discretion.  Any such user shall be notified and must not then attempt to use this Site under any other name or through any other user.



We reserve the right in our sole discretion to change these Terms of Use at any time without prior notice to you. Any changes will be posted on our website and become effective at the time of posting. Your continued use of the Services after the effective date of such changes will constitute acceptance of and agreement to any such changes. We reserve the right to modify, suspend or discontinue all or part of the Services at any time to you and/or others, with or without notice. We shall not be liable to you or any other party should we exercise our right to modify, suspend or discontinue all or part of the Services.





 These Terms of Use shall be governed by and construed in accordance with English law and the parties agree that any disputes will be settled in English courts, save that we may take action in any relevant jurisdiction to enforce our intellectual property rights. Should any provision of these Terms of Use be determined to be invalid or unenforceable by any court having competent jurisdiction, then the invalid or unenforceable provision will be replaced with a provision that reflects the intent of the original provision, to the extent permitted by applicable law and all other provisions of these Terms of Use shall remain in full force and effect.





 In no event shall we or any of our officers, shareholders, directors, employees, agents/realtors or suppliers be liable for any loss or direct, indirect, consequential, incidental, special or any other damages arising from your use of the Services.  Should you not agree with any part of these Terms of Use or have any dispute or claim against us or our suppliers with respect to these Terms & Conditions or the Services, your sole and exclusive remedy will be to discontinue using the Services.

Notwithstanding the foregoing, nothing in this clause is intended to limit any statutory rights you may have as a consumer, which may not be excluded, nor in any way to exclude or limit our liability to you for personal injury or death caused by our negligence.





You agree to indemnify, defend and hold us and our affiliated companies, shareholders, officers, directors, employees, agents or suppliers harmless from any and all claims or demands, made by any third party due to or arising out of your use of the Services, the violation of these Terms of Use by you, or the infringement by you of any intellectual property or other right of any other person or entity.

You agree to indemnify, defend and hold us and our affiliated companies, shareholders, officers, directors, employees, agents or suppliers harmless from any and all claims or demands, made by any third party due to or arising out of your use of the Services, the violation of these Terms of Use by you, or the infringement by you of any intellectual property or other right of any other person or entity.





Whilst we endeavour to ensure that any material available for downloading from this Site is not contaminated in any way, we do not warrant that such material will be free from infection, viruses and/or similar code.  Due to the nature of software and the Internet, we do not warrant that your access to, or the running of, this Site will be uninterrupted or error free.  We shall not be liable if we cannot process your details due to circumstances beyond our reasonable control.  The information provided on this Site is for general interest only and does not constitute specific advice.  Whilst we endeavour to ensure that the information on the Site is accurate, complete and up-to-date we make no warranties or representations that this is the case.  We make no warranty or guarantee that the Site or information available over it complies with laws other than those of England.





The Services are provided on an ‘as is’ and ‘as available’ basis and we make no representations or warranties of any kind, either express or implied.  You expressly agree that your use of our website and the Services is at your sole risk and we expressly disclaim any and all warranties, either express or implied, including without limitation warranties as to quality, suitability for any purpose, compatibility, reliability, accuracy, completeness, timeliness, access or use.  We accept no responsibility and make no guarantee that the Services will be free from faults, errors and/or omissions. It is your sole responsibility to evaluate the quality, suitability, accuracy, completeness and reliability of the Services or any information provided.

The value estimates provided on our website are intended for general interest and information purposes only and should not be relied upon for any commercial transaction or similar use.  These estimates are based on a) publicly available information which may be inaccurate or incomplete and b) typical properties in certain locations.  They will not take account of any factors which are unknown to us and should therefore only be used as a starting guide to help determine what a home might be worth.  None of the Services are intended to be a substitute for independent professional advice and users are recommended to seek advice from suitably qualified professionals such as surveyors and solicitors if relevant to their particular circumstances.  We shall not be liable for any losses suffered as a result of relying on our value estimates.





We process information about you in accordance with our Privacy Policy. By using this Site, you consent to such processing and you warrant to the best of your knowledge and belief that all data provided by you is accurate.

We hold a data protection registration and comply with the Data Protection Act 1998.




CUSTOMER FEEDBACK AND QUALITY: operate a system to ensure that all customer feedback is dealt with fairly and consistently, and is properly recorded. We welcome any suggestions that you might make about how we may improve our service.  Please write to us at Customer Services, Brilhoo Group, International House, 24 Holborn Viaduct, CITY OF LONDON, London, EC1A 2BN or contact us here. We aim to acknowledge all customer feedback.  Phone calls directed to our advertisers may be recorded for training and quality purposes.





The headings in these Terms of Use are solely used for convenience and have no legal or contractual significance. We may assign this Agreement, in whole or in part, at any time without notice to you and upon such assignment will be relieved of any further obligation under these Terms of Use.  You may not assign, transfer or sub-license your rights, if any, under these Terms of Use.  Our delay or failure to exercise or enforce any right or provision of these Terms of

Use with respect to a breach by you or others shall not constitute or be construed as a waiver of such right to act.  We shall not be responsible for any breach of these Terms of Use caused by circumstances beyond our control.

These Terms of Use together with the Privacy Policy constitute the entire agreement between you and us with respect to the Services and supersede any and all prior agreements and understandings between you and us.

If you have any questions or comments about our privacy policy, please Contact us.
You can also calling our Customer Support Line on 0843 455 0051

“Calls will cost 7 pence per minute, plus your phone company’s standard charge.”


Please print and retain a copy of these Conditions for Your own records. Issue Date: 4th April 2017. © Brilhoo Group, International House, 24 Holborn Viaduct, CITY OF LONDON, London, EC1A 2BN. United Kingdom.

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